In plain English
PapaEcho uses the information you provide to create and support your family’s stories. We do not require or allow children to create accounts.
1. Information We Collect
When you use PapaEcho, we collect and store certain information to provide the service to you:
- App and Device Data: An anonymous installation identifier, Story Pass purchase records, and technical information needed to operate the app.
- Child Characteristics: The names, ages, and traits you describe for the stories.
- Story Data: The story ideas and prompts you enter, as well as the generated stories, audio, and images.
2. Third-Party AI Processing
PapaEcho requests in-app permission before applicable information is sent to third-party AI providers. Declining permission prevents the corresponding AI processing. You can revoke permission for future story processing through Privacy & AI settings. Voice-profile permission is requested separately.
Google Gemini
Data may include story ideas, names, ages, family or character details, themes, other story information, generated story text, and illustration instructions as applicable. The purpose is generating story content and illustrations.
ElevenLabs
Data may include generated narration text, the selected narrator or voice identifier, and an uploaded voice recording only when you deliberately create a reusable voice profile. The purpose is generating narration and creating the optional reusable voice profile.
3. Billing and Payments
We do not store your credit card information. Consumable Story Pass purchases are securely handled by the Apple App Store. Please refer to Apple's privacy policy for how your payment data is processed.
4. Link Sharing
Anyone with a story link can view it. Keep it private. The link stops working if you delete the story. There is no public story directory. The video file itself can be downloaded, and copies made by recipients may remain after a link stops working.
5. Data Deletion and Retention
Your voice recording is stored to create your story. You can request deletion at any time. Raw recordings are not listed publicly, but anyone with a direct file link may be able to access them until removal. Raw parent recordings are queued for deletion after the order completes; backup retention may differ. Other story inputs, generated assets, and voice-profile assets may be retained while needed to provide the service, operate story history, troubleshoot failures, manage purchases, or handle support and deletion requests. You can delete a saved voice profile in the app. When a provider voice identifier exists, PapaEcho requests deletion from ElevenLabs and reports a remote deletion failure if that request does not succeed. For account or installation deletion requests, contact support@papaecho.app.
6. International Processing
Data may be processed outside your country depending on where PapaEcho and its providers operate infrastructure or support services.
Questions or deletion requests
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@papaecho.app.